While you're here, you can enjoy all the comforts of home and more, including free WiFi and a flat-screen TV, as well as a coffee/tea maker and heating. Other amenities include towels, an electric kettle, an ironing board, and a phone.
Check-out before 10:00 am contactless check-out available
Child Policy
Children are welcome. kids stay free! children stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Pet Policy
Pets not allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted
Reviews
Francois
Sep 20, 2025 06:52:51 AM
Review Score:
8
Summary: Great stay, great place, one staff member was rude and unwilling to help and not pleasant, issue with restaurant and staff member not willing to help, but other staff were great, great place, would recommend but was incredibly shocked and one staff members extremely poor treatment and restaurants closed when all advertising said they should be open.
See All Reviews
Reviews
Francois
Sep 20, 2025 06:52:51 AM
Review Score:
8
Summary: Great stay, great place, one staff member was rude and unwilling to help and not pleasant, issue with restaurant and staff member not willing to help, but other staff were great, great place, would recommend but was incredibly shocked and one staff members extremely poor treatment and restaurants closed when all advertising said they should be open.
Bernadette
Sep 2, 2025 01:29:02 AM
Review Score:
6
Summary: Room was good. Small things were broken like door handles, screens were missing or not hooked up to windows, hot tub quit working on day two of the trip. Elevator was broken and we stayed on the fourth floor. Water heater tank was being maintenanced during our stay. The fans provided for the room weren’t the greatest and falling apart. Left a day early because the unit was very warm.
Trusha
Aug 6, 2025 09:19:48 PM
Review Score:
10
Summary: Very beautiful resort with comfort stay. The food at the restaurants was delicious. We had a great stay.
Rhonda
Aug 2, 2025 09:49:24 PM
Review Score:
10
Summary: Beautiful mountain views from my room!
Anna
Jul 13, 2025 10:50:00 AM
Review Score:
6
Summary: Location was amazing and check in staff brilliant. Sadly a couple of blinds were broken and the windows in bit bedrooms wouldn’t open due to broken handles and the mosquito screen had fallen off and was popped up. One of the hob rings was also broken and our bathroom sink was
Jody
Jun 30, 2025 06:12:37 AM
Review Score:
4
Summary: I wasn’t happy with the property because it was dirty . We were at a wedding at the resort that started at four. They had rules about giving me the key early. I understood that and we went into the room after the wedding at 1 am.
There was a used tooth floss pick in the sink and in the room on the counter was the cover of someone’s razor. We checked out a day early because if didn’t know if they skipped other things like the sheets . Made me uneasy.
I told the front desk just so they know the room wasn’t clean. She said I should have called them to come and clean it - at one am when we just wanted to sleep ?! I had already paid for it so I just took the loss and left. She offered me 13 dollars to cover the resort fee for the day that we left early.
They couldn’t accommodate early check in due to cleaning of the rooms ( totally get that) but at one am and the room isn’t clean - that was unpleasant.
Brenda
Jun 30, 2025 04:22:23 AM
Review Score:
6
Summary: We were at Kicking Horse from June 24-26 and because it was before official summer holidays, not a lot of services were available. There was only one restaurant at the bottom of the hill. Cafe was not open (even though the person at the front desk told me it should be). The gondola is not working so no ability to go to the top of the mountain. My son had fun on the MTB trains on the lower half, which he got to by taking the ski lift. As for our accommodations, we were in the Palliser Lodge, which needs some maintenance. Most of the windows would not open - the opening mechanism seemed to be stripped and turning the window crank did nothing. I appreciated having a full kitchen but the stove didn’t consistently work. We also had a hot tub and I found broken glass on the balcony. A bit more care at cleaning and maintaining the rooms would make a huge difference.
Johan
Jun 27, 2025 01:31:05 AM
Review Score:
10
Summary: Wonderful experience , the staff, the rooms , the vibe . I will definitely be back .
Jacqueline
Jun 20, 2025 02:26:23 AM
Review Score:
10
Summary: Booked intp Palliser Lodge, check in was at Glacier Lodge. Upon arrival it was clear Palliser Lodge was unstaffed apart from housekeeping. I wasnt comfortable with that & the receptionist at Glacier Lodge was very kind & provided me with a room at Glacier Lodge. It was a very comfortable room, quiet room.